Question 1

What are your hours of operation?

Accepted Answer

Our pet wash is open from 8 a.m. until 8 p.m. Sunday through Saturday. Our car wash is open 24/7.

Question 2

How much is a pet wash?

Accepted Answer

The Pet Wash is $10 dollars for 10 minutes. Additional time may be added within the first 8 minutes of use. Additional time cannot be added during the last two minutes.

Question 3

What's all included in the Pet Wash?

Accepted Answer

Shampoo, conditioner, flea and tick shampoo, two level drying system and a free tub sanitizer.

Question 4

Where are you located exactly?

Accepted Answer

We are located at 8300 Watson Road in St. Louis, just west of Laclede Station Road.

Question 5

Do you provide grooming services?

Accepted Answer

No! We are a self-service pet wash. You may wash your pet and get them squeaky clean, however we don’t do grooming or allow grooming in the Pet Wash room.

Question 6

Do you wash the pets if needed?

Accepted Answer

No, this is self-service only.

Question 7

What forms of payment do you accept?

Accepted Answer

We accept cash, credit, and debit. Sorry, we do not accept Discover cards.

Question 8

Are your salon rooms temperature controlled?

Accepted Answer

Yes, rooms are heated during the cooler months, and air conditioned during the hotter months.

Question 9

Does the pet wash unit come with warm water?

Accepted Answer

Yes, warm temperature water is provided year round.

Question 10

How do I use the free tub disinfectant?

Accepted Answer

The tub disinfectant kills germs left behind by the previous pet. This can be used prior to putting your pet into the unit and recommended after removing your pet. Once you press the disinfectant button twice, there is a five second delay to ensure you remove your pet before the disinfectant is sprayed. Repeat as many times as necessary to ensure the wash bay is clean.

Question 11

Is a car wash included with the price of my pet wash?

Accepted Answer

No. The car wash is a separate fee, however a cool convenience along with washing your pet!

Question 12

How much is a car wash?

Accepted Answer

The Car Wash is $2 for 4 minutes. A $3 minimum charge is required if you use credit or debit cards. All cards have a $10 minimum pending charge that appears temporarily. The actual charge will appear within 48 hours. The vacuums are $1 for 4 minutes.

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